Terms

Website terms

These terms explain how visitors should use the Due Care Services website, referral pathways and portal entry links.

Information only

Website information is general in nature. It does not replace individual advice, clinical assessment, NDIS advice, emergency assistance or legal/compliance review.

Referral and enquiry forms

Referral and enquiry forms are used to help Due Care Services understand the request and contact the appropriate person. Do not submit emergency information through the website.

Portal access

Portal access is for authorised clients, representatives, workers, contractors, allied health team members and management. Users should keep login details private.

NDIS pricing

Any NDIS pricing or support-code information must be checked against official NDIA sources and Due Care’s approved billing process before use.

Emergency limits

The website and app do not contact emergency services. If someone is in immediate danger, call 000.

Website updates

Due Care Services may update website content, service information, referral pathways, privacy wording and portal links as services and requirements change.