Due Care Services supports participants with daily living, personal activities, community participation, transport, household tasks, life transitions and goal-focused support planning from Melton South across Melbourne’s west.
Before support starts, the team should understand what the participant wants to achieve, what help is needed, what risks exist, who is involved and how progress will be recorded. This helps the support feel personal — not random or rushed.
These services can be arranged around the person’s plan, goals, preferences, culture, home life, safety needs and available funding.
Help with everyday routines such as morning and evening tasks, meal preparation, personal organisation, appointments, shopping lists, medication prompts where appropriate, and building confidence with daily responsibilities.
Refer for daily supportRespectful support with personal care routines, grooming, dressing, hygiene, mobility around the home, transfers and safe participation in daily life. Support should protect dignity, privacy and participant choice.
Refer for personal supportSupport to attend appointments, community activities, shopping, social groups, study, work preparation, exercise, hobbies, cultural activities and family connection. The focus is participation, not just transport from one place to another.
Refer for community supportPractical travel assistance for appointments, shopping, community activities, therapy, education or work-related goals. Transport should be planned around safety, timing, independence and the participant’s NDIS plan rules.
Ask about transportSupport with cleaning, laundry, meal-related tasks, home organisation and maintaining a safer living environment. The aim is to reduce barriers and support the participant to live more comfortably at home.
Ask about household tasksSupport during changes such as leaving school, moving home, starting work or study, changing routines, building independence, connecting with services or adjusting support after a hospital stay or major life change.
Start referralPractice-based support to build everyday skills such as cooking, budgeting routines, using public transport, communication, planning the week, attending appointments and developing more independence over time.
Discuss skill goalsReferral information is organised so Due Care can review plan dates, funding type, requested supports, risk, contact preferences, stakeholders and urgency before support starts.
Start referralA clear pathway helps participants, families and coordinators know what happens next.
Due Care reviews participant details, NDIS plan information, requested support and contact preferences.
The team checks goals, safety needs, behaviour support considerations, health requirements and who should be involved.
Clients are matched with suitable workers, contractors or allied health staff based on support needs and availability.
Support is recorded through progress notes, incident reporting where needed, and regular review of goals and outcomes.
Melton South, Werribee, Hoppers Crossing, Tarneit, Truganina, Point Cook, Williams Landing, Laverton, Altona, Caroline Springs, Melton, Sunshine, Footscray, Melbourne.
This section helps participants, families and support coordinators decide whether Due Care may be a good fit.
The participant needs help with daily living, personal routines, household tasks, meal preparation, organisation or safer home routines.
Refer for home supportThe participant wants support for appointments, shopping, social activities, hobbies, work or study preparation, exercise or community access.
Refer for community accessSupport is needed to attend therapy, medical appointments, shopping, community activities or goal-related travel safely and on time.
Ask about transportA coordinator needs a clear intake pathway that captures plan dates, funding type, goals, risks, support needs and contact preferences.
Submit coordinator referralQuick answers for participants, families, carers and support coordinators looking for practical disability support.
Due Care can help with daily living support, personal activities, community participation, transport, household tasks, life stage transitions, skill building and support planning conversations connected to the participant’s goals.
No. Household tasks may be part of support, but daily living is broader. It can include routines, personal activities, meals, appointments, community access, organisation, confidence and practising everyday skills.
Yes. Good support should connect with the participant’s NDIS goals, preferences, culture, safety needs, communication style, plan funding and the outcomes they want to work toward.
Helpful details include the participant’s NDIS number, plan dates, funding management, requested supports, preferred days, risks, behaviour support information, communication needs and who Due Care should contact first.
The referral form collects participant details, NDIS plan information, requested support and risk assessment details.