Participant referrals

Refer a participant to Due Care Services

Send referral details by email or call Due Care Services. This keeps the first step simple, clear and professional for participants, parents, families, support coordinators, plan managers, providers and health professionals.

Who can refer?

A simple referral pathway for participants, families and professionals

The first referral step is now email or phone, so nobody is confused by a long online form. Due Care can then confirm participant details, support needs, NDIS or funding information, referrer details and important safety notes.

Participants and families

Request daily living support, community access, transport assistance or help understanding the next step.

Support coordinators

Send participant details, goals, risk notes, plan information and support needs for Due Care review.

Allied health and providers

Refer for Occupational Therapy pathways, Functional Capacity Assessments, reports or coordinated support.

What happens next?

Due Care reviews the referral and contacts the right person

The process is kept simple so the participant and their support network understand what happens after the referral enquiry is sent.

1You email or call Due Care
2Due Care reviews the support request
3We contact the participant or referrer
4The next support pathway is discussed
Coming later

Professional online referral form

A dedicated WordPress referral form can be connected later once it is created and tested properly. For now, email and phone are the cleanest referral options.

Contact Due Care
Important

This referral pathway is not for emergencies

If there is immediate danger, a medical emergency, abuse, neglect or urgent risk, call 000 first. You can still contact Due Care after immediate safety has been addressed.

Call 000 in an emergency